Concierges
US occupation · SOC 39-6012
Job titles people report: Activities Concierge, Chef Concierge, Club Concierge, Concierge, Conference Concierge, Front Desk Agent, Guest Service Agent, Hotel Concierge, Lobby Concierge, Service Concierge
Pay and outlook
- Median annual wage, May 2025
- $38,950
- Half earn more, half earn less
- Middle half earn
- $35,660 – $47,350
- 25th to 75th percentile
- People employed, May 2025
- 49,240
- Wage and salary jobs (OEWS)
- Projected change, 2025–35
- +2.6%
- Growing slower than all jobs (0% to under 3.5%)
- Openings a year (projected)
- 6,900
- New jobs plus replacing people who leave
- Typical education to enter
- High school diploma or equivalent
- BLS
- All figures are for the United States as a whole. Pay varies a lot by state and city.
- Wages are for everyone working in the occupation in May 2025, at every career stage. They are not starting salaries or figures for new graduates.
- Growth and openings are BLS projections for 2025–35. They are estimates, not promises. Openings include jobs that open up when people retire or change occupation, not just new jobs.
What the work involves
Assist patrons at hotel, apartment, or office building with personal services. May take messages; arrange or give advice on transportation, business services, or entertainment; or monitor guest requests for housekeeping and maintenance.
Main tasks
- Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
- Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
- Provide directions to guests.
- Order flowers for guests.
- Make travel arrangements for sightseeing or other tours.
- Pick up and deliver items or run errands for guests.
- Plan special events, parties, or meetings, which may include booking musicians or celebrities.
- Book airline or train tickets, reserve rental cars, or arrange shuttle service for guests.
Description and tasks from the O*NET® 31.0 Database.
Getting in
- Typical education to enter (BLS)
- High school diploma or equivalent
- Training once hired: moderate-term on-the-job training
- O*NET Job Zone 1–2
- Little to some preparation
- Usually requires a high school diploma or GED, though some occupations may not.
Interests it suits
The strongest of the six O*NET interest types for this occupation, highest first. The short glosses are ours.
- Social: helping, teaching and caring for people
- Enterprising: leading, persuading and making business decisions
- Conventional: organising information, records and procedures
Fields of study that lead here
From the federal CIP–SOC crosswalk, which links 1 programme to this occupation. A link means the programme prepares people for this kind of work. It doesn't mean the programme is required, or that it's the only route.
Fields
Our college matcher doesn't offer this field as a major, so we can't suggest colleges for it here.
Culinary, Entertainment, and Personal Services
- Culinary, Entertainment, and Personal Services, Other
Related careers
Related occupations from the O*NET database, in its order.
- Receptionists and Information Clerks
$38,010 median · -1.7% projected
- Lodging Managers
$69,250 median · +3.8% projected
- Travel Agents
$50,160 median · +0.2% projected
- Travel Guides
$38,120 median · +6.3% projected
- Meeting, Convention, and Event Planners
$61,160 median · +5.8% projected
- Customer Service Representatives
$44,770 median · -5.3% projected
Sources
This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. CollegeMatcher has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET 31.0 Database · CC BY 4.0
Changes: we show the core tasks in the O*NET database with the highest importance ratings (up to eight, in that order), the top three O*NET interest types by score, and shortened Job Zone names. Titles, descriptions and task text are unchanged.
Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. Projections, typical entry education and training: U.S. Bureau of Labor Statistics, Employment Projections 2025–35. Fields of study: NCES and BLS CIP 2020–SOC 2018 Crosswalk. All public domain. OEWS · Employment Projections · CIP–SOC crosswalk