General and Operations Managers

US occupation · SOC 11-1021

Job titles people report: Business Manager, Center Manager, Department Manager, District Manager, General Manager (GM), Operations Director, Operations General Manager (Operations GM), Operations Manager, Plant Superintendent, Store Manager

Pay and outlook

Median annual wage, May 2025
$105,770
Half earn more, half earn less
Middle half earn
$72,320 – $167,280
25th to 75th percentile
People employed, May 2025
3,503,020
Wage and salary jobs (OEWS)
Projected change, 2025–35
+5%
At or above the all-jobs rate (3.5% to under 7%)
Openings a year (projected)
285,000
New jobs plus replacing people who leave
Typical education to enter
Bachelor's degree
BLS
  • All figures are for the United States as a whole. Pay varies a lot by state and city.
  • Wages are for everyone working in the occupation in May 2025, at every career stage. They are not starting salaries or figures for new graduates.
  • Growth and openings are BLS projections for 2025–35. They are estimates, not promises. Openings include jobs that open up when people retire or change occupation, not just new jobs.

What the work involves

Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors.

Main tasks

  • Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
  • Direct administrative activities directly related to making products or providing services.
  • Prepare staff work schedules and assign specific duties.
  • Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.
  • Plan or direct activities, such as sales promotions, that require coordination with other department managers.
  • Perform personnel functions, such as selection, training, or evaluation.
  • Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members.

Description and tasks from the O*NET® 31.0 Database.

Getting in

Typical education to enter (BLS)
Bachelor's degree
Work experience in a related job: 5 years or more
O*NET Job Zone 4
Considerable preparation
Most of these occupations require a four-year bachelor's degree, but some do not.

Interests it suits

The strongest of the six O*NET interest types for this occupation, highest first. The short glosses are ours.

  • Enterprising: leading, persuading and making business decisions
  • Conventional: organising information, records and procedures
  • Social: helping, teaching and caring for people

Fields of study that lead here

From the federal CIP–SOC crosswalk, which links 15 programmes to this occupation. A link means the programme prepares people for this kind of work. It doesn't mean the programme is required, or that it's the only route.

Business

  • Business/Commerce, General
  • Business Administration and Management, General
  • Non-Profit/Public/Organizational Management
  • Retail Management
  • Risk Management
  • Entrepreneurship/Entrepreneurial Studies
  • Social Entrepreneurship
  • Finance, General
3 more programmes
  • Financial Risk Management
  • International Business/Trade/Commerce
  • Management Science

Find colleges that fit you with our matcher: choose Business at the Major step.

Where many students take business

Ordered by the field's share of degrees awarded times undergraduate enrolment (College Scorecard), among colleges with at least 1,000 undergraduates. Online universities are included. It's a rough measure of how big the programme is. It says nothing about quality. The share counts every programme in the field, not only the ones linked to this career.

Kinesiology & Sports Science

  • Parks, Recreation, and Leisure Facilities Management, General
  • Parks, Recreation, and Leisure Facilities Management, Other

Find colleges that fit you with our matcher: choose Kinesiology & Sports Science at the Major step.

Where many students take kinesiology & sports science

Ordered by the field's share of degrees awarded times undergraduate enrolment (College Scorecard), among colleges with at least 1,000 undergraduates. Online universities are included. It's a rough measure of how big the programme is. It says nothing about quality. The share counts every programme in the field, not only the ones linked to this career.

Agriculture

  • Veterinary Office Management/Administration

Find colleges that fit you with our matcher: choose Agriculture at the Major step.

Where many students take agriculture

Ordered by the field's share of degrees awarded times undergraduate enrolment (College Scorecard), among colleges with at least 1,000 undergraduates. Online universities are included. It's a rough measure of how big the programme is. It says nothing about quality. The share counts every programme in the field, not only the ones linked to this career.

Other fields

Our college matcher doesn't offer this field as a major, so we can't suggest colleges for it here.

Public Administration and Social Service Professions

  • Public Administration

Related careers

Related occupations from the O*NET database, in its order.

← All careers

Sources

This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. CollegeMatcher has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET 31.0 Database · CC BY 4.0

Changes: we show the core tasks in the O*NET database with the highest importance ratings (up to eight, in that order), the top three O*NET interest types by score, and shortened Job Zone names. Titles, descriptions and task text are unchanged.

Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. Projections, typical entry education and training: U.S. Bureau of Labor Statistics, Employment Projections 2025–35. Fields of study: NCES and BLS CIP 2020–SOC 2018 Crosswalk. All public domain. OEWS · Employment Projections · CIP–SOC crosswalk