CCollegeMatcher

Social and Community Service Managers

US occupation · SOC 11-9151

Job titles people report: Adoption Services Manager, Child Welfare Services Director, Children's Service Supervisor, Clinical Services Director, Community Services Director, Psychiatric Social Worker Supervisor, Social Services Director, Transitional Care Director, Vocational Rehabilitation Administrator

Pay and outlook

Median annual wage, May 2025
$80,390
Half earn more, half earn less
Middle half earn
$64,290 – $103,200
25th to 75th percentile
People employed, May 2025
209,330
Wage and salary jobs (OEWS)
Projected change, 2025–35
+7.2%
Growing at twice the all-jobs rate or more (7%+)
Openings a year (projected)
18,500
New jobs plus replacing people who leave
Typical education to enter
Bachelor's degree
BLS
  • All figures are for the United States as a whole. Pay varies a lot by state and city.
  • Wages are for everyone working in the occupation in May 2025, at every career stage. They are not starting salaries or figures for new graduates.
  • Growth and openings are BLS projections for 2025–35. They are estimates, not promises. Openings include jobs that open up when people retire or change occupation, not just new jobs.

What the work involves

Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.

Main tasks

  • Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
  • Direct activities of professional and technical staff members and volunteers.
  • Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
  • Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
  • Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
  • Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
  • Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.
  • Recruit, interview, and hire or sign up volunteers and staff.

Description and tasks from the O*NET® 31.0 Database.

Getting in

Typical education to enter (BLS)
Bachelor's degree
Work experience in a related job: less than 5 years
O*NET Job Zone 4
Considerable preparation
Most of these occupations require a four-year bachelor's degree, but some do not.

Interests it suits

The strongest of the six O*NET interest types for this occupation, highest first. The short glosses are ours.

  • Enterprising: leading, persuading and making business decisions
  • Social: helping, teaching and caring for people
  • Conventional: organising information, records and procedures

Fields of study that lead here

From the federal CIP–SOC crosswalk, which links 12 programmes to this occupation. A link means the programme prepares people for this kind of work. It doesn't mean the programme is required, or that it's the only route.

Business

  • Business/Commerce, General
  • Business Administration and Management, General
  • Non-Profit/Public/Organizational Management

Find colleges that fit you with our matcher: choose Business at the Major step.

Where many students take business

Ordered by the field's share of degrees awarded times undergraduate enrolment (College Scorecard), among colleges with at least 1,000 undergraduates. Online universities are included. It's a rough measure of how big the programme is. It says nothing about quality. The share counts every programme in the field, not only the ones linked to this career.

Other fields

Our college matcher doesn't offer these fields as a major, so we can't suggest colleges for them here.

Multi/Interdisciplinary Studies

  • Behavioral Sciences
  • Thanatology

Public Administration and Social Service Professions

  • Human Services, General
  • Community Organization and Advocacy
  • Public Administration
  • Social Work
  • Youth Services/Administration
  • Forensic Social Work
  • Social Work, Other

Related careers

Related occupations from the O*NET database, in its order.

← All careers

Sources

This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. CollegeMatcher has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET 31.0 Database · CC BY 4.0

Changes: we show the core tasks in the O*NET database with the highest importance ratings (up to eight, in that order), the top three O*NET interest types by score, and shortened Job Zone names. Titles, descriptions and task text are unchanged.

Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. Projections, typical entry education and training: U.S. Bureau of Labor Statistics, Employment Projections 2025–35. Fields of study: NCES and BLS CIP 2020–SOC 2018 Crosswalk. All public domain. OEWS · Employment Projections · CIP–SOC crosswalk