Telecommunications Equipment Installers and Repairers, Except Line Installers

US occupation · SOC 49-2022

Job titles people report: Broadband Technician (Broadband Tech), Combination Technician (Combination Tech), Customer Service Technician (CST), Installer, Network Technician (Network Tech), Outside Plant Technician (Outside Plant Tech), Repair Technician (Repair Tech), Service Technician (Service Tech), Telecommunications Technician (Telecommunications Tech), Telephone Technician (Phone Tech)

Pay and outlook

Median annual wage, May 2025
$63,890
Half earn more, half earn less
Middle half earn
$51,830 – $81,690
25th to 75th percentile
People employed, May 2025
140,920
Wage and salary jobs (OEWS)
Projected change, 2025–35
-3.3%
Shrinking (below 0%)
Openings a year (projected)
11,300
New jobs plus replacing people who leave
Typical education to enter
Postsecondary nondegree award
BLS
  • All figures are for the United States as a whole. Pay varies a lot by state and city.
  • Wages are for everyone working in the occupation in May 2025, at every career stage. They are not starting salaries or figures for new graduates.
  • Growth and openings are BLS projections for 2025–35. They are estimates, not promises. Openings include jobs that open up when people retire or change occupation, not just new jobs.

What the work involves

Install, set up, rearrange, or remove switching, distribution, routing, and dialing equipment used in central offices or headends. Service or repair telephone, cable television, Internet, and other communications equipment on customers' property. May install communications equipment or communications wiring in buildings.

Main tasks

  • Note differences in wire and cable colors so that work can be performed correctly.
  • Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.
  • Drive crew trucks to and from work areas.
  • Assemble and install communication equipment such as data and telephone communication lines, wiring, switching equipment, wiring frames, power apparatus, computer systems, and networks.
  • Run wires between components and to outside cable systems, connecting them to wires from telephone poles or underground cable accesses.
  • Inspect equipment on a regular basis to ensure proper functioning.
  • Collaborate with other workers to locate and correct malfunctions.
  • Climb poles and ladders, use truck-mounted booms, and enter areas such as manholes and cable vaults to install, maintain, or inspect equipment.

Description and tasks from the O*NET® 31.0 Database.

Getting in

Typical education to enter (BLS)
Postsecondary nondegree award
Training once hired: moderate-term on-the-job training
O*NET Job Zone 3
Medium preparation
Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

Interests it suits

The strongest of the six O*NET interest types for this occupation, highest first. The short glosses are ours.

  • Realistic: hands-on work with tools, machines, plants or animals
  • Conventional: organising information, records and procedures
  • Investigative: research, analysis and solving problems with ideas

Fields of study that lead here

From the federal CIP–SOC crosswalk, which links 1 programme to this occupation. A link means the programme prepares people for this kind of work. It doesn't mean the programme is required, or that it's the only route.

Fields

Our college matcher doesn't offer this field as a major, so we can't suggest colleges for it here.

Mechanic and Repair Technologies/Technicians

  • Communications Systems Installation and Repair Technology/Technician

Related careers

Related occupations from the O*NET database, in its order.

← All careers

Sources

This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. CollegeMatcher has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET 31.0 Database · CC BY 4.0

Changes: we show the core tasks in the O*NET database with the highest importance ratings (up to eight, in that order), the top three O*NET interest types by score, and shortened Job Zone names. Titles, descriptions and task text are unchanged.

Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. Projections, typical entry education and training: U.S. Bureau of Labor Statistics, Employment Projections 2025–35. Fields of study: NCES and BLS CIP 2020–SOC 2018 Crosswalk. All public domain. OEWS · Employment Projections · CIP–SOC crosswalk