Computer, Automated Teller, and Office Machine Repairers
US occupation · SOC 49-2011
Job titles people report: ATM Technician (Automated Teller Machine Technician), Computer Repair Technician (Computer Repair Tech), Copier Technician (Copier Tech), Customer Service Engineer, Field Engineer, Field Service Engineer, Field Service Technician (Field Service Tech), Field Technician (Field Tech), Printer Repair Technician (Printer Repair Tech), Service Technician (Service Tech)
Pay and outlook
- Median annual wage, May 2025
- $47,810
- Half earn more, half earn less
- Middle half earn
- $38,900 – $59,870
- 25th to 75th percentile
- People employed, May 2025
- 65,600
- Wage and salary jobs (OEWS)
- Projected change, 2025–35
- -3%
- Shrinking (below 0%)
- Openings a year (projected)
- 6,100
- New jobs plus replacing people who leave
- Typical education to enter
- Some college, no degree
- BLS
- All figures are for the United States as a whole. Pay varies a lot by state and city.
- Wages are for everyone working in the occupation in May 2025, at every career stage. They are not starting salaries or figures for new graduates.
- Growth and openings are BLS projections for 2025–35. They are estimates, not promises. Openings include jobs that open up when people retire or change occupation, not just new jobs.
What the work involves
Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.
Main tasks
- Travel to customers' stores or offices to service machines or to provide emergency repair service.
- Reassemble machines after making repairs or replacing parts.
- Advise customers concerning equipment operation, maintenance, or programming.
- Maintain parts inventories and order any additional parts needed for repairs.
- Converse with customers to determine details of equipment problems.
- Disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices.
- Maintain records of equipment maintenance work or repairs.
- Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment.
Description and tasks from the O*NET® 31.0 Database.
Getting in
- Typical education to enter (BLS)
- Some college, no degree
- Training once hired: short-term on-the-job training
- O*NET Job Zone 1–2
- Little to some preparation
- Usually requires a high school diploma or GED, though some occupations may not.
Interests it suits
The strongest of the six O*NET interest types for this occupation, highest first. The short glosses are ours.
- Realistic: hands-on work with tools, machines, plants or animals
- Conventional: organising information, records and procedures
- Investigative: research, analysis and solving problems with ideas
Fields of study that lead here
From the federal CIP–SOC crosswalk, which links 2 programmes to this occupation. A link means the programme prepares people for this kind of work. It doesn't mean the programme is required, or that it's the only route.
Fields
Our college matcher doesn't offer this field as a major, so we can't suggest colleges for it here.
Mechanic and Repair Technologies/Technicians
- Business Machine Repair
- Computer Installation and Repair Technology/Technician
Related careers
Related occupations from the O*NET database, in its order.
- Electrical and Electronics Repairers, Commercial and Industrial Equipment
$74,090 median · +0.3% projected
- Calibration Technologists and Technicians
$67,820 median · +4.8% projected
- Telecommunications Equipment Installers and Repairers, Except Line Installers
$63,890 median · -3.3% projected
- Electrical and Electronic Engineering Technologists and Technicians
$78,190 median · +2.4% projected
- Computer User Support Specialists
$61,860 median · -3.5% projected
- Electrical and Electronics Installers and Repairers, Transportation Equipment
$84,890 median · +5.4% projected
Sources
This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. CollegeMatcher has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET 31.0 Database · CC BY 4.0
Changes: we show the core tasks in the O*NET database with the highest importance ratings (up to eight, in that order), the top three O*NET interest types by score, and shortened Job Zone names. Titles, descriptions and task text are unchanged.
Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. Projections, typical entry education and training: U.S. Bureau of Labor Statistics, Employment Projections 2025–35. Fields of study: NCES and BLS CIP 2020–SOC 2018 Crosswalk. All public domain. OEWS · Employment Projections · CIP–SOC crosswalk