CCollegeMatcher

Order Clerks

US occupation · SOC 43-4151

Job titles people report: Hub Associate, Materials Specialist, Order Analyst, Order Clerk, Order Entry Administrator (Order Entry Admin), Order Entry Representative (Order Entry Rep), Order Processing Clerk, Order Taker, Warehouse Clerk, Warehouse Person

Pay and outlook

Median annual wage, May 2025
$46,170
Half earn more, half earn less
Middle half earn
$39,660 – $54,310
25th to 75th percentile
People employed, May 2025
75,200
Wage and salary jobs (OEWS)
Projected change, 2025–35
-17.5%
Shrinking (below 0%)
Openings a year (projected)
6,300
New jobs plus replacing people who leave
Typical education to enter
Some college, no degree
BLS
  • All figures are for the United States as a whole. Pay varies a lot by state and city.
  • Wages are for everyone working in the occupation in May 2025, at every career stage. They are not starting salaries or figures for new graduates.
  • Growth and openings are BLS projections for 2025–35. They are estimates, not promises. Openings include jobs that open up when people retire or change occupation, not just new jobs.

What the work involves

Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.

Main tasks

  • Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
  • Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
  • Recommend merchandise or services that will meet customers' needs.
  • Inspect outgoing work for compliance with customers' specifications.
  • Receive and respond to customer complaints.
  • Check inventory records to determine availability of requested merchandise.
  • Verify customer and order information for correctness, checking it against previously obtained information as necessary.
  • Compute total charges for merchandise or services and shipping charges.

Description and tasks from the O*NET® 31.0 Database.

Getting in

Typical education to enter (BLS)
Some college, no degree
Training once hired: short-term on-the-job training
O*NET Job Zone 1–2
Little to some preparation
Usually requires a high school diploma or GED, though some occupations may not.

Interests it suits

The strongest of the six O*NET interest types for this occupation, highest first. The short glosses are ours.

  • Conventional: organising information, records and procedures
  • Enterprising: leading, persuading and making business decisions
  • Realistic: hands-on work with tools, machines, plants or animals

Fields of study that lead here

From the federal CIP–SOC crosswalk, which links 3 programmes to this occupation. A link means the programme prepares people for this kind of work. It doesn't mean the programme is required, or that it's the only route.

Business

  • Receptionist
  • General Office Occupations and Clerical Services
  • Customer Service Support/Call Center/Teleservice Operation

Find colleges that fit you with our matcher: choose Business at the Major step.

Where many students take business

Ordered by the field's share of degrees awarded times undergraduate enrolment (College Scorecard), among colleges with at least 1,000 undergraduates. Online universities are included. It's a rough measure of how big the programme is. It says nothing about quality. The share counts every programme in the field, not only the ones linked to this career.

Related careers

Related occupations from the O*NET database, in its order.

← All careers

Sources

This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. CollegeMatcher has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET 31.0 Database · CC BY 4.0

Changes: we show the core tasks in the O*NET database with the highest importance ratings (up to eight, in that order), the top three O*NET interest types by score, and shortened Job Zone names. Titles, descriptions and task text are unchanged.

Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. Projections, typical entry education and training: U.S. Bureau of Labor Statistics, Employment Projections 2025–35. Fields of study: NCES and BLS CIP 2020–SOC 2018 Crosswalk. All public domain. OEWS · Employment Projections · CIP–SOC crosswalk