Postmasters and Mail Superintendents

US occupation · SOC 11-9131

Job titles people report: Delivery Supervisor, Distribution Operation Supervisor (SDO), Distribution Operations Manager, Distribution Operations Supervisor, Mail Delivery Supervisor, Postal Supervisor, Postmaster, Postmaster Relief (PMR), Remote Encoding Center Manager, Remote Encoding Operations Supervisor

Pay and outlook

Median annual wage, May 2025
$96,660
Half earn more, half earn less
Middle half earn
$90,650 – $102,960
25th to 75th percentile
People employed, May 2025
13,810
Wage and salary jobs (OEWS)
Projected change, 2025–35
-0.3%
Shrinking (below 0%)
Openings a year (projected)
900
New jobs plus replacing people who leave
Typical education to enter
High school diploma or equivalent
BLS
  • All figures are for the United States as a whole. Pay varies a lot by state and city.
  • Wages are for everyone working in the occupation in May 2025, at every career stage. They are not starting salaries or figures for new graduates.
  • Growth and openings are BLS projections for 2025–35. They are estimates, not promises. Openings include jobs that open up when people retire or change occupation, not just new jobs.

What the work involves

Plan, direct, or coordinate operational, administrative, management, and support services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.

Main tasks

  • Monitor employees' work schedules and attendance for payroll purposes.
  • Organize and supervise activities, such as the processing of incoming and outgoing mail.
  • Resolve customer complaints.
  • Prepare employee work schedules.
  • Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
  • Hire and train employees, and evaluate their performance.
  • Prepare and submit detailed and summary reports of post office activities to designated supervisors.
  • Negotiate labor disputes.

Description and tasks from the O*NET® 31.0 Database.

Getting in

Typical education to enter (BLS)
High school diploma or equivalent
Work experience in a related job: less than 5 years
Training once hired: moderate-term on-the-job training
O*NET Job Zone 1–2
Little to some preparation
Usually requires a high school diploma or GED, though some occupations may not.

Interests it suits

The strongest of the six O*NET interest types for this occupation, highest first. The short glosses are ours.

  • Enterprising: leading, persuading and making business decisions
  • Conventional: organising information, records and procedures
  • Social: helping, teaching and caring for people

Fields of study that lead here

From the federal CIP–SOC crosswalk, which links 1 programme to this occupation. A link means the programme prepares people for this kind of work. It doesn't mean the programme is required, or that it's the only route.

Fields

Our college matcher doesn't offer this field as a major, so we can't suggest colleges for it here.

Public Administration and Social Service Professions

  • Public Administration

Related careers

Related occupations from the O*NET database, in its order.

← All careers

Sources

This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. CollegeMatcher has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET 31.0 Database · CC BY 4.0

Changes: we show the core tasks in the O*NET database with the highest importance ratings (up to eight, in that order), the top three O*NET interest types by score, and shortened Job Zone names. Titles, descriptions and task text are unchanged.

Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. Projections, typical entry education and training: U.S. Bureau of Labor Statistics, Employment Projections 2025–35. Fields of study: NCES and BLS CIP 2020–SOC 2018 Crosswalk. All public domain. OEWS · Employment Projections · CIP–SOC crosswalk